Aged Care Survey Reports Improved Experiences for Residents
28 Oct 2026
The survey collected responses from over 44,000 residents living in 2,589 aged care homes across the country.
The results highlight improvements in how residents feel about their care, personal choices and interactions with staff.
Main Findings
89% of residents said they were happy to recommend their aged care home to others, up from 85% in 2023.
93% felt they had a say in their daily routines and activities, up from 87% in 2023.
96% reported being treated respectfully, feeling safe and receiving kind and caring support from staff.
85% were happy with the way staff responded to concerns they raised.
Food Remains a Concern
Meals and dining experiences received the lowest satisfaction score. Only 69% of residents gave positive feedback in this area, showing little change from the 2023 results.
How the Results Can Help
The survey gives aged care providers useful feedback about residents’ experiences and highlights where changes may be needed.The findings help aged care providers identify residents’ priorities and make improvements to the quality of care they deliver.
Aged Care Survey Reports Improved Experiences for Residents
Source: Australian Government Department of Health, Disability and Ageing