Supporting refugees and people seeking asylum in South Western Sydney

Supporting refugees and people seeking asylum in South Western Sydney

27 May 2025

South Western Sydney welcomes more refugees each year than anywhere else in Australia.

Many arrive after fleeing war, persecution or violence, carrying the impacts of trauma – often compounded by the challenges of resettlement.

Adjusting to life in a new country often involves navigating unfamiliar systems, overcoming language and cultural barriers, and managing ongoing stress. Past or recent experiences may also lead to mistrust of institutions, making it harder to seek help.

Health professionals play a crucial role in supporting refugees and asylum seekers through the settlement process. By using culturally appropriate interpreters, understanding the effects of trauma and providing compassionate, culturally sensitive care, they can rebuild trust and foster long-term healing.

Bulk-billing and reduced-cost care is recommended for refugees and asylum seekers due to their low-income status. However, some may not be eligible for Medicare, which can limit their access to healthcare.

Connecting patients with appropriate referral pathways, ethno-specific organisations and community-based support services is essential to ensure their health and social needs are fully met.

The refugee experience can significantly impact children, leading to issues such as lack of immunisation, malnutrition, inadequate growth and development monitoring and various traumas.

GPs play a crucial role in supporting these children by providing trauma-informed care, ensuring they receive the necessary immunisations, monitoring their growth and development, and addressing nutritional needs. GPs can also work with families and other professionals to ensure children receive comprehensive care tailored to their unique needs.

Here are some useful resources and support services which support refugees and asylum seekers:

Support services in the community

Community Hubs

Legal Aid NSW Refugee Service

Multicultural Disability Advocacy Association of NSW (MDAA)

NSW Multicultural Health Communication Service

NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS)

Settlement Services International (SSI)

SWSLHD – NSW Refugee Health Service

Transcultural Mental Health Centre (TMHC)

Translating and Interpreting Service (TIS National)

Health Information and GP Resources

NSW Health Refugee Health Plan

NSW Health Care Interpreting Services

Factsheets for refugees in Australia – Refugee Council of Australia

SWSLHD – NSW Refugee Health Service – Information in other languages

Information for GPs – Gaza_Israel arrivals Oct 24

Service directories

Ask Izzy

Services and information – Refugee Council of Australia

LINCS – Local Information Network for Community Services