Medical devices affected by 3G network closure
06 Aug 2024
3G has been in use since the early 2000s but is being decommissioned in place of the advanced 4G and 5G networks.
Telstra and Optus will switch off their third-generation mobile networks at the end of August, while TPG Telecom/Vodafone already did so at the start of 2024.
For consumers
If you use a device and are unsure if it currently uses the 3G network, contact the sponsor, supplier, or place of purchase.
For manufacturers and suppliers
Compatible 3G mobile devices will no longer be able to send texts, make calls, or even contact triple-0 in an emergency.
If you manufacturer or supply medical devices that communicate via 3G you are encouraged to notify customers.
This change also affects some 4G products that still rely on 3G services to make emergency calls.
For patient or user communication, consider any language barriers and risk factors, such as those located in rural and regional areas, or those receiving care arrangements.