Practice Stream of Workforce Incentive Program supports growth of your healthcare team

Practice Stream of Workforce Incentive Program supports growth of your healthcare team

10 Sep 2025

General practices in New South Wales can expand their patient care services with support from the Workforce Incentive Program – Practice Stream (WIP-PS), an initiative by the Department of Health, Disability and Ageing. The program provides financial incentives to help practices employ a range of health professionals, including nurses, midwives, allied health staff, and Aboriginal and Torres Strait Islander health workers. This allows practices to deliver coordinated, multidisciplinary care that meets the needs of their communities.

At South Western Sydney Primary Health Network (SWSPHN), the practice support team helps clinics navigate the WIP-PS process, including meeting accreditation requirements and accessing funding. This guidance ensures more practices can strengthen their teams and deliver patient-focused care.

Success story: Moorebank Family Medical Practice
Moorebank Family Medical Practice has benefited greatly from the program. With around 900 patients each week, the clinic uses WIP-PS funding to employ a full allied health team, including dietitians, podiatrists, physiotherapists, exercise physiologists, clinical psychologists, a pharmacist, and a chronic disease management nurse.

Practice Manager Razeena Sahid said the program has allowed them to provide more holistic care. “Our multidisciplinary team works together to create coordinated care plans for patients with chronic conditions like diabetes, addressing physical, mental, and medication needs. This teamwork has led to better health outcomes and positive patient feedback.”

Overcoming challenges
Initial administrative and reporting requirements were a hurdle, and integrating new staff into existing workflows took careful planning. However, with guidance from SWSPHN, the practice successfully built a well-functioning, multidisciplinary team.

SWSPHN support
SWSPHN provided practical assistance and ongoing support, helping the practice understand funding rules, recruit staff, and implement coordinated care systems.

Impact on patients
With WIP-PS support, the practice has improved patient access, reduced wait times, enhanced chronic disease management, and provided more comprehensive care. The program has also helped strengthen communication between GPs, allied health, and specialists, ensuring a more connected care experience.

Advice for other practices
Razeena encourages other practices to embrace multidisciplinary teamwork, invest in staff training, and maintain a focus on patient-centred care. “The initial administrative work is worth it,” she said. “The WIP program has strengthened our practice and helped us provide better care for our community.”

For more information on the Workforce Incentive Program – Practice Stream, visit the Department of Health website.

Source: SWSPHN, Department of Health, Disability and Ageing

 
 
 
 
 

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