In Practice: Feedback on DVA website refresh

In Practice: Feedback on DVA website refresh

05 Jun 2025

This week’s In Practice also includes an upcoming CPD activity on focused psychological strategies enabling children’s participation and perspective on the presenting concerns.
 
DVA website update
The Department of Veterans’ Affairs (DVA) is refreshing its website to better support veterans, families, and healthcare providers to find the information they need, ‘faster and easier’.
 
The revamp includes improved navigation and a more modern and user-friendly design, with the test site now live and open for feedback.
 
Based on previous feedback from surveys, workshops and user testing, the most frequently visited pages have been revised to make content easier to understand, and a service-focused navigation introduced to help find information quickly.
 
The DVA said it will also continue to refine the website design to ensure all elements and features are working, including transforming the ‘Veteran cards’, ‘Making a claim’, ‘Provider forms’ and ‘General enquiries’ web pages.
 
The refreshed DVA website is expected to launch in mid-2025 once all feedback from the test site has been reviewed.
 
The DVA has also recently published articles for GPs providing veteran care:

Understanding the child and family in focused psychological strategies for children
Webinar: Thursday, 12 June, 7.00 – 8.30 pm (AEST)
CPD: 1.5 EA hour
Register online
 
RACGP Specific Interests and Emerging Minds presents the third webinar in this series, which will focus on approaches to formulation that enable children’s participation and consider the child’s perspective on the presenting concerns.
 
Rather than focusing on causal explanations, these formulation approaches help children to think about what gets in the way of them living their ‘best life’.
 
It covers ways of engaging children in conversations about the strengths, skills and values that have helped them to respond to the presenting problem so far.
 
The webinar will also include discussion on how case formulations can be written in collaboration with children to ensure their experiences are respectfully and accurately represented.