Newly Updated Support at Home Manual
24 Sep 2025
This fourth edition includes:
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Completed placeholder sections and legislative references
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Updated classification amounts
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Information on reimbursements and evidence required for claiming
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Details on interim funding and managing unspent Home Care Packages funds
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Guidance on how the Support at Home Program and the Commonwealth Home Support Program will work together
Providers can read the updated manual here.
Training for Providers
Free online training is available to help aged care managers, operations staff, workers, and care partners prepare for the Support at Home Program.
Two new training modules have been added:
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Care Management – explains the role of care partners, provider care management accounts, and care management claiming
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Self-Management – explains the roles of provider organisations and care partners in self-management, including financial management
Tips are available to help you choose the training that best suits your role.
For more information and to access the free training, visit the Support at Home training page.
Source: Australian Government Department of Health, 2025
