Videos on the new Aged Care Act and Support at Home start date

Videos on the new Aged Care Act and Support at Home start date

10 Jul 2025

The new Aged Care Act and Support at Home program will now start on 1 November 2025.

Watch the 2 videos to find out what the new start date for the new Act and Support at Home means for older people, providers and workers.

For older people

Until the new Act and Support at Home start, the way you receive care and services will not change – whether you receive services in an aged care home or in your own home.

If you currently receive aged care services through a Home Care Package (HCP), you will move to Support at Home from 1 November.

The new start date means providers will have more time to talk to you about how aged care is changing so you:

  • understand how changes impact you 
  • are aware of your rights and ways to protect them
  • are in charge of your decisions
  • can make informed decisions
  • understand what you should expect from providers and workers.

For providers and workers

The new start date means you have more time to understand what’s changing, set up new systems and train and prepare workers.

We will continue to work closely with the sector on the details of the aged care laws and support providers to deliver the changes.

The strengthened Aged Care Quality Standards will also start with the new Act. Until then, the current Aged Care Quality Standards still apply.

For more information, read the frequently asked questions on the new start date.

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