Health workers reminded to report safety concerns
24 Feb 2026
Under the National Law, all registered health practitioners — and their employers — are legally required to notify Ahpra if they think another practitioner is not meeting professional standards and could harm the public.
Ahpra says every complaint is taken seriously, whether it comes from a patient, clinician or manager. The agency and the National Boards have a clear process to review and investigate concerns, with expert medical advice where needed. They also have the authority to take action if required.
Since December 2025, stronger legal protections have been introduced for people who report concerns. The updated National Law makes it illegal to threaten, intimidate, sack, refuse to hire, or treat someone unfairly because they made a complaint.
Penalties can be up to $60,000 for an individual and $120,000 for a company. Health practitioners can also face disciplinary action.
The changes also mean people can still make a complaint even if they have signed a non-disclosure agreement (NDA). It is now against the law to enter into an agreement that does not clearly state this in writing.
Ahpra CEO Justin Untersteiner said practitioners have a duty to raise concerns if public safety is at risk and should feel safe to do so. He said reprisals are rare but warned that Ahpra will take action against anyone who targets people acting in good faith.
Ahpra’s main focus is preventing harm. The agency expects full cooperation from everyone involved in matters affecting patient safety.
During investigations, Ahpra may request information from employers, hospitals and others. This can include patient records, witness statements and employment documents.
More details about how to make a complaint and the support available are on the Ahpra websit
https://www.ahpra.gov.au/
Source: Australian Health Practitioner Regulation Agency (Ahpra)
