1800MEDICARE Launches Free 24/7 Health Advice Service Across Australia
02 Jan 2026
Whether you’re feeling unwell, caring for someone else, or unsure if you need medical attention, the nurses at 1800MEDICARE can:
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Listen to your concerns
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Assess your symptoms
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Provide guidance on next steps, including self-care at home or referral to a GP, Medicare Urgent Care Clinic, local pharmacy, or emergency department
For urgent or life-threatening situations, always call Triple Zero (000).
Why 1800MEDICARE?
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Immediate guidance for non-emergency health issues, helping people know what care they need
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24/7 access to qualified nurses, ensuring professional advice is always available
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Nationwide coverage, accessible by phone, app, and online
The service is completely free and open to all Australians — a Medicare card is not required. Alongside the phone line, 1800MEDICARE offers a website and mobile app for easy access to information and advice.
This service is part of the Strengthening Medicare initiative, designed to make healthcare easier to navigate, improve access for all Australians, and reduce pressure on hospital emergency departments.
Source: Australian Government – Department of Health
